University lifts travel to Bali suspension, authorities still on high alert

6 Nov 2017

Due to the possible threat of eruption of Mount Agung in Bali, the University decided to suspend all University travel to Indonesia on September 29. On October 10 the suspension was revised to Bali only.

Indonesia's National Disaster Mitigation Agency (BNBP) lowered Mount Agung's status in Bali from the highest alert (level 4) to standby (level 3) on October 29 following a decrease in seismic activity at the volcano.

Due to decrease in volcanic activity, the University has decided to lift the suspension of travel to Bali. The situation will continue to be monitored.

Authorities warn that an eruption remains possible at the volcano, which is still emitting smoke.

Although the University’s travel suspensions to Bali has been lifted, UQ travellers planning to travel to Bali should remain vigilant with their personal safety and heed the local authorities’ instructions.

UQ travellers should confirm all transport arrangements ahead of time.

Officials have decreased the exclusion zone from 9-12 km (5.6-7.5 mile) to 6-7.5 km (3.7-4.7 mile) around Mount Agung's summit.

Further assistance

If you require emergency assistance while travelling, please contact Chubb Insurance Assistance. The contact details are listed below:

Travel emergency 24/7 contact

Chubb Assistance phone +61 2 8907 5995 and quote UQ policy number 01PP529201. Reverse phone charge is available.

Campus Travel can be contacted 24/7, 365 days a year.

Please contact the Campus Travel team if you are affected and are supposed to be travelling to Bali in the near future.

Number: +61 7 3393 8855 (calls from overseas)

Number: 1300 662 703 (calls from within Australia)


Refer to the Department of Foreign Affairs and Trade (DFAT) for more information:

DFAT Smart Traveller - Indonesia