Campus Travel (bookings and assistance)

Trading hours: Mon-Fri 8:30am-5:30pm AEST

Phone: +61 7 3393 8855

Physics Annexe Building, Staff House Rd
The University of QLD,
St Lucia  QLD 4072

FBS support (UniFi forms and training queries)

UniFi forms or training queries

FBS Training, Support and Helpdesk: 
Telephone: +61 7 3346 6205

Travel Policy and Procedure queries

UQ Travel 
Phone: 07 3365 8282


Insurance queries

For insurance queries contact UQ Insurance Services:

Phone: +61 7 3365 3075 

Chubb Assistance provides UQ travellers with security and health advice on specific destinations on their website. You can register on the Chubb website using UQ’s travel insurance policy number 01PP529201. Once your profile has been setup, you can receive alerts and information on selected destinations.

Chubb Assistance
Phone: +61 2 8907 5995 (Reverse phone charge is available).

Policy Number: 01PP529201

DFAT / Smart Traveller

24-hour Consular Assistance

Phone: +61 2 6261 3305 (from overseas)
Phone: 1300 555 135      (from within Australia)
SMS:    +61 421 269 080 

DFAT Smart Traveller website


Your compliments, feedback and complaints about the travel services provided and the way they are delivered is important to us. All feedback is welcome and is used to improve the service to you.