Campus Travel (bookings and assistance)

Trading hours: Mon-Fri 8:30am-5:30pm AEST

Phone: +61 7 3393 8855

Physics Annexe Building, Staff House Rd
The University of QLD,
St Lucia  QLD 4072

FBS support (UniFi forms and training queries)

UniFi forms or training queries

FBS Training, Support and Helpdesk: 
Telephone: +61 7 3346 6205

CRM queue: Finance - Client Support Services

Travel Policy and Procedure queries

UQ Travel


Phone: 07 3365 8282

CRM queue: UQ Corporate - Travel

Insurance queries

For insurance queries contact UQ Insurance Services:

Phone: +61 7 3365 3075 

CRM queue: UQ Corporate - Insurance

UQ approved travellers have access to International SOS (ISOS). This service provides travellers with security and medical advice and provides travel-related emergency and routine assistance. For up-to-date alerts and assistance while in country, it is recommended you download the ISOS mobile app or visit the ISOS UQ travel safety portal.

DFAT / Smart Traveller

24-hour Consular Assistance

Phone: +61 2 6261 3305 (from overseas)
Phone: 1300 555 135      (from within Australia)
SMS:    +61 421 269 080 

DFAT Smart Traveller website


Your compliments, feedback and complaints about the travel services provided and the way they are delivered is important to us. All feedback is welcome and is used to improve the service to you.