UPDATE: Bali, Mt Agung

27 Nov 2017

After a small eruption last week, Bali's Mt Agung has once again erupted sending an ash cloud up to 2km in the air.

This eruption has been significant enough to result in the cancellation of a number of flights. The current aviation code classification has been upgraded to red which means a significant eruption is either imminent or underway.

Please see below, links to the airline carriers that operate in Indonesia and their advice for travellers.Please read carefully to check the status of flights.

Other carriers' services in and out of Bali may be impacted today also.  Please check directly with the airline(s) in the status of flights.

The DFAT (Department of Foreign Affairs and Trade) advice for Mt Agung is HERE.

Please note:

  • DO NOT assume all flights will be cancelled. Check the status of flights to confirm.
  • Customers currently in Bali should continue to follow the advice of the local authorities and stay well away from the volcano exclusion zone.

More information will follow as the situation changes.

Further assistance

If you require emergency assistance while travelling, please contact Chubb Insurance Assistance. The contact details are listed below:

Travel emergency 24/7 contact

Chubb Assistance phone +61 2 8907 5995 and quote UQ policy number 01PP529201. Reverse phone charge is available.

Campus Travel can be contacted 24/7, 365 days a year.

Number: +61 7 3393 8855 (calls from overseas)

Number: 1300 662 703 (calls from within Australia)

Email: uq@campustravel.com.au