UPDATE: Seismic Activity - Bali’s Mount Agung (Gunung Agung)

25 Sep 2017

Mt Agung continues to rumble and threaten eruption. At this time around 35,000 locals have been evacuated from the area around the volcano and all tourist activities in the region have been suspended.

Denpasar's Ngurah Rai Airport (DPS) is on alert and prepared in the event of any disruptions.

For our customers currently in Bali or due to travel to Bali:

  • The Department of Foreign Affairs and Trade (DFAT) advice for Indonesia and Bali has not changed.  People are advised to monit​or the situation. You can see the advice HERE
  • Both Jetstar (JQ) and Virgin Australia (VA) will allow customers to change their flights as per earlier advice.
  • Virgin Australia is also taking the additional precaution of refueling some services in Darwin en route to Bali to ensure that the planes can easily return to their point of origin should they be unable to land in Denpasar.

What if the volcano erupts?

  • Current indications are that an eruption is a strong possibility but we won't know the severity of the situation until it happens.
  • Whether or not flights are disrupted and/or the Denpasar Airport is closed will depend on the volume of ash in the atmosphere and wind direction - both of which we cannot accurately predict.
  • Previous eruptions in the area have not affected the air quality over much of Bali.

If you require assistance, please contact Campus Travel anytime or Chubb Insurance Assistance. The contact details are listed below:

Insurance Emergency

Travel emergency 24/7 contact

Chubb Assistance phone +61 2 8907 5995 and quote UQ policy number 01PP529201. Reverse phone charge is available.

Campus Travel

Campus Travel can be contacted 24/7, 365 days a year.

Number: +61 7 3393 8855 (calls from overseas)

Number: 1300 662 703 (calls from within Australia)