UPDATE: Hurricane Irma

6 Sep 2017

Under the highest hurricane warning are: several of the Leeward Islands, including Antigua, Barbuda, Anguilla, Montserrat, Saint Kitts and Nevis, as well as for the US and British Virgin Islands, Puerto Rico and the Dominican Republic. Cuba and Haiti are also expected to be affected.

Meteorologists predict that unless Irma heads north, she will make landfall in the Florida Keys where a state of emergency has been implemented. Residents are preparing and people in low lying areas have been advised to evacuate as a precaution before Sunday.

Hotels and resorts in the path of the hurricane are taking the appropriate precautions to secure their properties and protect their guests.

Customers in any of the affected areas should follow the direction of local authorities. There will be widespread flight and ferry suspensions and they can also expect a lot of businesses to close.

Customers in many of the affected areas can expect to lose power and internet as the storm passes. They should ensure that they have plenty of water in their rooms and that they charge their phones and mobile devices in advance of the storm's approach. If they haven't already, Australian customers in the area should go online and register with Smartraveller (they can do this from overseas): HERE 

For customers due to travel to the region, please check directly with wholesalers and airlines about the status of their bookings. Many of the smaller airports do not provide flight arrival or departure information. 

If you require assistance, please contact Campus Travel anytime or Chubb Insurance Assistance. The contact details are listed below:

Insurance Emergency

Travel emergency 24/7 contact

Chubb Assistance phone +61 2 8907 5995 and quote UQ policy number 01PP529201. Reverse phone charge is available.

Campus Travel

Campus Travel can be contacted 24/7, 365 days a year.

Number: +61 7 3393 8855 (calls from overseas)

Number: 1300 662 703 (calls from within Australia)