UPDATE: Bali, Mt Agung

29 Nov 2017

Officials have extended the closure of Bali's Ngurah Rai International Airport (DPS) for another 24 hours, until 0700 on November 30, due to a significant eruption of the Mount Agung volcano. As of the morning of November 29, Lombok International Airport (LOP) remains open, but short-notice closures are possible if wind conditions change. 

Further assistance

If you require emergency assistance while travelling, please contact Chubb Insurance Assistance. The contact details are listed below:

Travel emergency 24/7 contact

Chubb Assistance phone +61 2 8907 5995 and quote UQ policy number 01PP529201. Reverse phone charge is available.

Campus Travel can be contacted 24/7, 365 days a year.

Number: +61 7 3393 8855 (calls from overseas)

Number: 1300 662 703 (calls from within Australia)

Email: uq@campustravel.com.au